Question? WhatsApp Xplora
- between 9.00 and 21.00 (Monday to Thursday)
- between 9.00 and 17.00 (Friday)
- via 06 - 22 31 91 00
- only for WhatsApp messages, not for phone calls or texting
Xplora WhatsApp is primarily intended to ask short questions about our services. Please don't forget to mention it if your question is about a particular location or school!
Messages will be read and answered during office hours. Our response is not always right away.
Please mail us for comprehensive questions, comments or complaints. This goes 24/7.
WhatsApp is an application for mobile phones (whether or not in combination with a PC). It works like texting, but then through the Internet. Download WhatsApp
Xplora WhatsApp is designed to provide 'general' information about the Xplora services and the Learning and Innovation Center.
In the case of a specific question that can not be answered through WhatsApp (given to content, nature or expected duration) the employee will refer you to the designated person, team or service.
Xplora WhatsApp does not provide any personal information.
Questions like "What is my library card number?" or "What is my password to be able to request books?" will not be answered.
Avans University of Applied Sciences accepts no liability for damages of any kind, relating to risks associated with this method of communication.
Our WhatsApp conversations are not legally binding.
WhatsApp conversations with Xplora employees are informal by nature, but should stay within the bounds of common decency. Employees may end a conversation, if they consider this as moral offensive, racist, offensive or irrelevant.
Records of conversations are kept by Xplora for statistical evaluation.